Complaints

In addition to submissions made under the Protected Disclosure Act, the Auditor General’s Department welcomes complaints against public institutions and their employees. These complaints can be made anonymously through a letter, email (feedback@auditorgeneral.gov.jm) or telephone.

Once received, these complaints are routed to the appropriate audit division. After this, an assessment is made to determine whether the issue raised can be incorporated into the audit plan and whether the raised issue should be sent to a government entity tasked with investigative authority.

Unlike submissions made under the Protected Disclosure Act, the Auditor General’s Department will not disclose details of complaints received to the public.