Delivery of Public Postal Services
The Auditor General’s Department is conducting a Performance Audit on the Delivery of Public Postal Services by the Post and Telecommunication Department (PTD) and the Postal Corporation of Jamaica (PCOJ), which was created in 1995 to spearhead the commercialization and modernization of Jamaica’s postal services. The Ministry of Science, Energy and Technology (MSET) has portfolio responsibility for the PTD and PCOJ.
Changes in Information Communication Technology (ICT) coupled with an increase in unregulated private commercial entities, offering postal services have had an adverse impact on the demand for public postal services and the volume of mails processed through PTD’s wide network of Post Offices and Postal Agents (Postal Access Points). The annual expenditure for the public postal services has remained unchanged between 2012-13 and 2016-17, averaging $2 billion each year.
The performance audit will provide an indication as to whether:
- Expenditure for the public postal services was used economically;
- The delivery of this important service is efficient in meeting the needs of the people – for efficient and effective post and telecommunication systems; and
- Progress is being made in the commercialization and modernisation of postal services to respond effectively to technological changes and other alternatives to mail service.
In scoping this study, we have considered carefully how the audit will contribute to the Auditor General’s Department wider strategic aims to promote improvements in the use of public funds through better Governance and Resource Management.
Your comments relevant to our study may be useful and can be communicated by completing the relevant fields on our feedback form or email us at firstname.lastname@example.org. Please note that we may not respond to you directly due to the volume of information we receive.